IGN Krish Purnawarman
Jakarta, Bali, Indonesia
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Web Trends 7
by Krish Purnawarman

  • Company existed since 1993.
  • Customers in the market include British Gas, EMAP, Epson Europe BV, LVMH, National Savings & Investments, Office of National Statistics, Ryanair, Skoda, T-Mobile Deutschland GmbH, Virgin Atlantic, VNU and Volvo
  • Newest version is web trend 7.1
  • Exist in an on demand and software analytics version
  • Price varies for Web trends enterprise from USD 9.000 one time with annual support price excluded, USD 3,495 for professional edition and USD 840 for small business
  • Price for on demand professional USD 200 / month and small business USD 35 per month.


WebTrends includes visual aids such as charts of clickstream paths and scenario analysis. The package also offers several ways to mine data dynamically, including a fine Excel plug-in that permits pivoting Web and offline information. It also has browser plug-in for evaluating page links which integrates better with e-mail marketing services, and it delivers more detailed audience-segmentation data.

WebTrends is easy to set up and it is mostly used by small businesses also. All we have to do is just update the site with tracking tags that identify campaigns and other attributes we want to monitor. We also have an option to purchase the software in house version if we want a complete control over the application and data, however we would need the right hardware and the right skilled person. We could purchase the hardware that has been configured by webtrends.

Web trends have administrators configured control rights to templates and thus determine which reports users see when they log in to the WebTrends site. The WebTrends desktop supports multiple profiles so to analyze different portions of the Web site.

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