NEW UPDATED POLICIES
Squid Inkjets Delivery Fee & Guarantee
FREE DELIVERY !!! on all orders above $65 GUARANTEED!
$7.70 Flat Shipping Fee for ALL orders UNDER $65 (No hidden costs or handling fees – GUARANTEED!)
Expected Delivery Times for :
•SAME BUSINESS DAY for Sydney Inner Metropolitan Areas :– New South Wales, ACT, Queensland, South Australia, Victoria & Tasmania on orders received and paid for by 10.00 am (Please note: Cleared payments only)
•NEXT BUSINESS DAY for Major Metropolitan Areas : - New South Wales , ACT, Queensland , South Australia , Victoria and Tasmania were following order receipt and payment.
•TWO BUSINESS DAYS for Country Areas : – New South Wales , ACT, Queensland , South Australia & Victoria were following order receipt and payment.
•1-4 BUSINESS DAYS for Other parts of Australia following order receipt and payment.
(Please Note: Expected delivery times are for all available products in stock)
Squid Inkjets Protection of Goods: Deliveries can only be made where a signature to verify the delivery can be obtained. Squid Inkjets understands that at times this would be challenging but essential to ensure the protection of the goods you have ordered, and to verify to Squid Inkjets that you have received your products to provide you the very best in product quality and customer service.
Squid Inkjets Ease of Delivery: Squid Inkjets suggest the best address provided for delivery is a location where someone is present between:
7am and 6pm weekdays, or a business address which is open during normal business hours.
In the event the delivery cannot be made, the couriering company will leave a note to make arrangement for an alternative appointment or if more convenient for an authorized representative to pick up the item
Dear ALL
From now on we shall use these standards
all FONT COLOR will be dark Grey #333333
and on TAHOMA, size depends on page and situations, but normally 2
How to link or name Squidinkjets, is "Squid Inkjets"
For the January 20th Beta,
----Decissions----
1. No Corporate Accounts - specialized coupons linked to the My Accounts entity, only form which they may request corporate accounts (Ive discussed with my team this we cannot do by the 20th), no logins to corporate account private area. My accounts area will have some text fields when "filled in" describing the owner of the personal account as being a corporate account user, no functional differences besides from this with the personal my account users.
2. No Fundraising and Fundraising Amount tracking ( this can be done After Beta phase 2 in parallel to the Affiliates - coz it works nearly in the same way)
3. The Point system is changed into a Reward Prize System where by Gained points from purchasing ink related items can only be used to exchange points in full with PRIZE products located in the Gold Box, also exchange in the Gold Box. These points can be used only to Exchange PRIZE items that are located in the GOLD BOX, such as Ipod etc, and the order process will not have a FORK in payment options. Items such as inks and toners or other items cannot be purchased via points or partialy purchased via points. Prize items and sold items are seperate. ( this is from what we heard from chris to scrape of the point system in the order process). (The prize at this stage is assumed to be shipped with the item order via TW, so no exchange of points can be done if no item is purchased)
4. The system will not track returns or replacements, chargebacks, rejects, replaced, partial payments for restocking and shipping after the item trasactions.
5. The system will assume products are always in stock, for search engine purposes, for those items that have been noted as a back order item by TW in their everyday documents, the product will still be displayed/shown however no purchase button will exist for it to be characterized as purchasable items.
6. Order status, there are still only 2, open and shipped. After the order has been updated as being Shipped, the system will not have control of the order, returns, cancellatoins, chargebacks rejects will not be recorded. Communication with TW are 100% customer service and TW personnel, the system will not send notices or emails to TW in anyway.
7. The system cannot merge orders or split of orders
8. Squidinkjets is assumed to use a chat customer service , not 24/7, not saturdays and sundays, (still unsure where this customer service will be located)
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Some additional points the system will implement
A. Charity will only be displayed/presented as funds being put into charity after checkout as a result of a cupon number being inputted, the amount of charity not trackable or connected in anyway with the my accounts or other entity
B. Reporting is standard reporting for orders vs transactions vs account owners only.
